PREMIere eye care | farragut
March 19, 2020
CDC Communications
As of Tuesday evening, March 17, the Centers for Disease Control and Prevention have recommended all routine eye care be deferred until further notice in order to slow the transmission of COVID-19 throughout our community.
Dr. Fry has made the difficult decision to temporarily close our office to the public.
We will remain available to triage eye emergencies as well as help you with routine matters during this challenging time.
During this period of social distancing and quarantine, we must all do our part by restricting activities outside the home except for getting medical care.
Dr. Fry and our staff will do our best to accommodate you whenever possible. If not, we will direct you to the nearest eye emergency facility.
We are taking these steps until further notice to protect our staff, our patients, our community, our nation, and our planet. Despite the financial and emotional hardships this will cause, we ask every one of you to do the same.
Together we will weather this storm.
When we are given the green-light to renew business operations we will update you. We thank you for your patience during this interruption and hope to see you when we re-open, happy and healthy.
Premier Eyecare
CDC Communications
As of Tuesday evening, March 17, the Centers for Disease Control and Prevention have recommended all routine eye care be deferred until further notice in order to slow the transmission of COVID-19 throughout our community.
Dr. Fry has made the difficult decision to temporarily close our office to the public.
We will remain available to triage eye emergencies as well as help you with routine matters during this challenging time.
During this period of social distancing and quarantine, we must all do our part by restricting activities outside the home except for getting medical care.
- Routine Eye Exams: If you are scheduled for a routine eye examination appointment for the remainder of March and early April, we will reschedule your appointment. As of March 20, 2020, we will begin rescheduling routine eye examination appointments for a future date.
- I need to replace my glasses. What do I do? Please contact us at 865-966-0100 or email appointments@premier-eyecare.net. We may be able extend your prescription during this time and will help you with your eyewear needs whenever possible.
- I’m nearly out of contact lenses. What do I do? Please contact us at 865-966-0100 or email appointments@premier-eyecare.net. We may be able extend your prescription during this time, and/or place an order for your contact lenses.
- I have glasses or contact lenses on order. What do I do? Please contact us at 865-966-0100 and we will make arrangements for you to pick up your order(s).
- I need a refill on the medication prescribed to me by the practice. What do I do? Please contact us at 865-966-0100 or email appointments@premier-eyecare.net. We can transmit a refill for your prescription directly to your pharmacy so that you have the medication that you need.
- I have an issue. It cannot wait until you can see me in the office. What can I do? If you have an issue that cannot wait for an office visit, contact us at 865-966-0100 or email appointments @premier-eyecare.net and we will schedule a FaceTime, Skype or Telephone appointment with Dr. Fry. Medicare has temporarily relaxed its telehealth rules to allow for this type of care during the pandemic. Other insurers may follow suit and allow for reimbursement of virtual care costs. The consultation must be initiated at your request.
- What about an eye emergency? What can I do? If you have an ocular emergency, we are, as always, available to help you at any time. Call 865-966-0100 and wait for instructions at the end of the message.
Dr. Fry and our staff will do our best to accommodate you whenever possible. If not, we will direct you to the nearest eye emergency facility.
We are taking these steps until further notice to protect our staff, our patients, our community, our nation, and our planet. Despite the financial and emotional hardships this will cause, we ask every one of you to do the same.
Together we will weather this storm.
When we are given the green-light to renew business operations we will update you. We thank you for your patience during this interruption and hope to see you when we re-open, happy and healthy.
Premier Eyecare
